Don Butler
About Don Butler
Don Butler is a Business Operations Manager at Chase, where he has worked since 2020. He has extensive experience in various roles within the banking sector, including quality analysis and project management, and holds a Bachelor of Arts in Economics and Political Science from The Ohio State University.
Work at Chase
Don Butler has held multiple positions at Chase since 2005, demonstrating a progressive career within the organization. He currently serves as the Business Operations Manager, a role he has occupied since 2020 in Columbus, OH. His responsibilities include working closely with Senior Executives to manage cash balances, ensuring that costs align with client needs. Previously, he worked as a Quality Analyst, Business Analyst, Tech Business Analyst II, and Project Manager II, accumulating extensive experience in operations and project management. His tenure at Chase reflects a commitment to enhancing operational efficiencies and service delivery.
Education and Expertise
Don Butler earned a Bachelor of Arts degree in Economics and Political Science from The Ohio State University, where he studied from 2001 to 2005. This educational background provides him with a strong foundation in analytical thinking and economic principles, which he applies in his current role. His expertise spans business operations, project management, and quality analysis, enabling him to effectively lead teams and manage complex operational tasks.
Background
Before joining Chase, Don Butler worked at Fifth Third Bank as a Lead Customer Service Representative from 2005 to 2009. His experience in customer service laid the groundwork for his future roles in banking operations. Throughout his career at Chase, he has transitioned through various roles, gaining insights into different facets of banking operations and enhancing his leadership skills.
Achievements
In his current role as Business Operations Manager, Don Butler has modernized disaster reporting processes, significantly reducing the time required for reporting and providing actionable information promptly. He manages a team that secures funds from the Federal Reserve and optimizes ATM servicing schedules, ensuring efficient cash management across Chase's network. His coordination of logistics for the safe transportation of funds nationwide demonstrates his ability to handle complex operational challenges.