Douglas White
About Douglas White
Douglas White serves as the Manager of Tandem Technical Support at Chase Paymentech, a position he has held since 2011 in the Tampa/St. Petersburg, Florida area. He earned a Bachelor of Business Administration in Business Administration and Computer Science from Kent State University and a Master's degree in Information Resource Management from the University of Denver.
Work at Chase Paymentech
Douglas White has been employed at Chase Paymentech since 2011, serving as the Manager of Tandem Technical Support. In this role, he oversees technical support operations, ensuring efficient service delivery and support for clients. His tenure at the company spans over 13 years, during which he has contributed to the development and management of technical support strategies in the Tampa/St. Petersburg, Florida area.
Education and Expertise
Douglas White holds a Bachelor of Business Administration (BBA) with a focus on Business Administration and Computer Science from Kent State University, where he studied from 1977 to 1984. He furthered his education at the University of Denver, earning a Master of Arts (MA) in Information Resource Management from 1984 to 1985. This educational background provides him with a solid foundation in both business and technical disciplines.
Background
Douglas White has a diverse academic background that combines business and technology. His studies at Kent State University and the University of Denver equipped him with the necessary skills to navigate the complexities of technical support in the financial services sector. His career at Chase Paymentech reflects his commitment to leveraging his education in a practical setting.
Professional Experience
With over 13 years of experience at Chase Paymentech, Douglas White has developed a comprehensive understanding of technical support processes and client management. His role as Manager of Tandem Technical Support involves leading a team and ensuring that technical issues are resolved efficiently, contributing to the overall success of the organization.