Dustin Trott, Pmp, Itil
About Dustin Trott, Pmp, Itil
Dustin Trott is a Vice President and Digital Product Owner at Chase, where he focuses on enhancing client journeys through data-driven insights. With extensive experience in business analysis and project management, he has held various leadership roles at Chase and Nationwide Insurance over the past two decades.
Current Role at Chase
Dustin Trott serves as the Vice President and Digital Product Owner at Chase, a position he has held since 2020 in Dallas, Texas. In this role, he plays a critical part in transforming the organization into a product-focused entity. His responsibilities include delivering interconnected product capabilities across various business units, which enhances the overall value of the firm. Trott focuses on providing data-driven insights and solutions aimed at improving the client journey, particularly in Merchant Services, Card, and Auto Clients.
Previous Experience at Chase
Dustin Trott has held multiple positions at Chase prior to his current role. He worked as the Vice President and Business Analysis Manager from 2015 to 2018 in Columbus, Ohio, and again from 2018 to 2020 in Dallas, Texas. Additionally, he served as the Home Lending IT Project Manager from 2012 to 2015 in Columbus, Ohio. His extensive experience at Chase has contributed to his expertise in business analysis and project management within the financial services sector.
Experience at Nationwide Insurance
Before joining Chase, Dustin Trott worked at Nationwide Insurance in various roles. He served as the Application Services Manager from 2010 to 2012 and held the position of Manager, Data Engineering/Admin from 2007 to 2010. His career at Nationwide also included roles such as Senior Network Technician and Specialist, IT Project Manager. This diverse experience in the insurance industry has provided him with a solid foundation in technology and project management.
Education and Certifications
Dustin Trott holds a Bachelor of Science in Management Information Sciences from Franklin University, which he completed from 2007 to 2010. He has pursued several professional certifications, including Project Management Professional (PMP) since 2009 and ITIL Fundamentals since 2007. Additionally, he is a Microsoft Certified Professional (MCP) with a focus on managing and maintaining a Microsoft Windows Server 2003 environment since 2008. His ongoing studies in methodologies such as Apollo Root Cause Analysis and Kepner Tregoe further enhance his expertise.