Dylan Williams
About Dylan Williams
Dylan Williams is a Client Care Specialist with a background in various roles within the financial and fitness sectors. He holds an Associate's Degree in Liberal Arts and Sciences from Central Arizona College and is dedicated to fostering connections and personal growth.
Work at Chase
Dylan Williams has been employed at JPMorgan Chase & Co. as a Client Care Specialist since 2021. In this role, he is responsible for assisting clients with their inquiries and providing support to enhance their banking experience. Prior to this position, he worked at Chase as a Fraud Investigator from 2018 to 2019 and as a Mortgage Banking Collector 1 from 2016 to 2018. His experience at Chase has contributed to his understanding of client needs and the importance of effective communication in the financial services industry.
Education and Expertise
Dylan Williams studied at Central Arizona College, where he earned an Associate's Degree in Liberal Arts and Sciences, General Studies, and Humanities from 2012 to 2014. This educational background has equipped him with a broad understanding of various subjects, enhancing his ability to connect with diverse individuals in his professional roles. His commitment to learning is evident in his career progression and the various positions he has held across different industries.
Background in Customer Service
Dylan has a diverse background in customer service and client relations. He began his career as a Jr. Agent Collector at iQor in 2012 and continued in similar roles at Fiserv EFT and Wells Fargo. His experience as an Inside Sales Specialist at ZipRecruiter further developed his skills in client engagement. This extensive background in customer-facing roles has fostered his optimistic vision and commitment to creating a positive impact in his interactions with others.
Experience in the Fitness Industry
In addition to his roles in financial services, Dylan Williams has also been involved in the fitness industry. He has worked as a Group Fitness Instructor at Orangetheory Fitness since 2021. This position allows him to combine his passion for fitness with his desire to help others, contributing to their well-being and personal growth. His experience in fitness complements his client care skills, emphasizing his commitment to building people up from within.
Career Development and Philosophy
Dylan believes in the importance of stepping out of comfort zones to achieve personal and professional growth. His career trajectory reflects this philosophy, as he has taken on various roles across different sectors, including transportation, finance, and fitness. His optimistic vision and dedication to connecting with others demonstrate his commitment to continuous learning and development in all aspects of his life.