Ebony Jones
About Ebony Jones
Ebony Jones is a Documentation Analyst and Funding Specialist at Chase, where she has worked since 2016. She specializes in reviewing motor vehicle contract documentation for compliance and collaborates with dealerships to ensure the accuracy of loan documents.
Work at Chase
Ebony Jones has been employed at Chase since 2016, currently holding the position of Documentation Analyst/Funding Specialist in Fort Worth, TX. In this role, she collaborates with dealerships to ensure the accuracy of loan documents and specializes in reviewing motor vehicle contract documentation for compliance with state and federal laws. Prior to her current position, she worked as a Business Branch Operations Support Analyst for one year in Arlington, TX, and briefly served as a Business Banking Customer Service Specialist for nine months in 2016.
Education and Expertise
Ebony Jones earned a Bachelor's Degree in Business Management from The University of Georgia, where she studied from 2009 to 2013. Her educational background supports her expertise in documentation analysis and funding processes within the automotive finance sector. She has developed skills in identifying irregularities in contract packages and ensuring compliance with legal standards.
Background
Before joining Chase, Ebony Jones gained experience in customer service and sales. She worked as a Customer Account Representative I at GM Financial from 2013 to 2015 and as a Sales Consultant at Ulta Beauty for a brief period in 2013. Her diverse work history has contributed to her strong communication skills and her ability to address issues related to loan documentation effectively.
Responsibilities and Skills
In her current role as a Documentation Analyst/Funding Specialist, Ebony Jones is responsible for identifying irregularities in contract packages and coordinating their return to dealers. She communicates issues related to loan documentation to the appropriate loan officer, ensuring that all documentation meets compliance requirements. Her attention to detail and analytical skills are essential in maintaining the integrity of the loan documentation process.