Edilberto Gonzalez
About Edilberto Gonzalez
Edilberto Gonzalez is a Customer Service Representative with extensive experience in the financial and healthcare sectors. He has worked at Vantage Health Plan since 2014 and has held various roles at Chase and JPMorgan Chase & Co. over the years.
Work at Vantage Health Plan
Edilberto Gonzalez has been employed at Vantage Health Plan since 2014. He started as a Customer Service Specialist in training and has progressed to the role of Medicare Member Service/Retention Representative in 2018. His responsibilities include assisting Medicare members and ensuring their retention with the health plan. He works at the company's office located at 122 Saint John Street, Floor 5, Monroe, LA.
Work at Chase
Edilberto Gonzalez has a significant history with Chase. He served as a Personal Banker from 2017 to 2018 at the West Monroe, LA branch. He later returned to Chase in 2018, where he has been working as a Customer Service Representative for six years. His role involves providing customer support and banking services to clients at the West Monroe location.
Education and Expertise
Edilberto Gonzalez attended Brazosport College, where he studied General Studies and earned an Associate's Degree from 1983 to 1986. This educational background has contributed to his expertise in customer service and banking, enabling him to effectively assist clients in various roles throughout his career.
Background
Edilberto Gonzalez has over a decade of experience in customer service and banking. He worked at JPMorgan Chase & Co. as a Customer Service Specialist/Banker Service Specialist from 2002 to 2013, accumulating eleven years of experience. He also worked at Wingspan Portfolio Advisors as a Banker Service Specialist for one year before joining Vantage Health Plan.
Career Progression
Throughout his career, Edilberto Gonzalez has transitioned through various roles in customer service and banking. His career began at JPMorgan Chase & Co., followed by a position at Wingspan Portfolio Advisors, and then multiple roles at Chase and Vantage Health Plan. This progression highlights his commitment to the customer service industry and his adaptability in different environments.