Elizabeth Brown
About Elizabeth Brown
Elizabeth Brown is a Commercial Banking Client Service Associate at Chase, where she has worked since 2019. With over 18 years of experience in the finance and banking industry, she has held various roles at Chase and Bank of America, demonstrating strong analytical skills and expertise in client service.
Work at Chase
Elizabeth Brown has been employed at Chase since 2002, accumulating over 18 years of experience in various roles within the organization. She currently serves as a Commercial Banking Client Service Associate, a position she has held since 2019. Prior to this role, she worked as a Loss Mitigation Liquidation Negotiator from 2010 to 2016, and as a Relationship Manager Operations Supervisor from 2017 to 2019. Her earlier positions include Loss Mitigation Quality Specialist, Bankruptcy Specialist, and multiple roles within Card Services, demonstrating her extensive knowledge in banking operations and client service.
Education and Expertise
Elizabeth Brown studied at Sunset High School. She possesses strong analytical and organizational skills, along with expertise in identifying and controlling risks to prevent fraudulent account behavior. Her areas of specialization include mortgage servicing, credit card operations, electronic payment remittance, and return item handling. Additionally, she is proficient in process improvement and has developed excellent verbal and written communication skills throughout her career.
Background
Before joining Chase, Elizabeth Brown worked at Bank of America from 1998 to 2001 as a Domestic/International Wire Transfer specialist. This early experience in the banking sector contributed to her foundational knowledge in financial services. Over the years, she has held various positions at Chase, allowing her to build a comprehensive understanding of the finance and banking industry.
Achievements
Throughout her career at Chase, Elizabeth Brown has demonstrated success in leadership roles, particularly in team building and improving quality and production. She serves as a liaison between various teams to ensure optimal client service in her current role. Her extensive experience and commitment to excellence have positioned her as a valuable asset within the organization.