Erica Hunter
About Erica Hunter
Erica Hunter is a Problem Manager Analyst at Chase in Columbus, Ohio, where she has worked since 2018. She has previous experience in various roles, including positions at Xerox, Huntington National Bank, and The Greentree Group.
Work at Chase
Erica Hunter has been employed at Chase since 2018, serving as a Problem Manager Analyst. In this role, she is responsible for managing and resolving incidents to minimize disruptions in service. Her tenure at Chase spans six years, and she operates out of Columbus, Ohio. In addition to her primary role, she has also been involved in incident management, contributing to the overall efficiency and effectiveness of the organization's operational processes.
Previous Employment Experience
Prior to her current position at Chase, Erica Hunter worked in various roles across different organizations. She was an EFT Outreach Specialist at Xerox for six months in 2014, located in Norwalk, Connecticut. From 2014 to 2017, she served as an OS Platform Engineer I at Huntington National Bank in Columbus, Ohio. Additionally, she worked as a consultant at The Greentree Group for three months in 2017 and as a Claims Intake Representative at York Risk Services Group for four months in 2013. Erica also gained experience as a student employee at The Ohio State University from 2008 to 2010.
Education and Expertise
Erica Hunter holds a Bachelor of Arts degree from The Ohio State University, which she completed between 2008 and 2010. Prior to that, she studied at Otterbein University from 2004 to 2007, where she also earned a Bachelor of Arts degree. Her educational background provides her with a solid foundation for her roles in problem management and incident management, equipping her with the necessary skills to navigate complex operational challenges.