Ericka Johnson
About Ericka Johnson
Ericka Johnson is a Client Service Senior Specialist with a background in telecommunications and a strong educational foundation in business administration. She has worked at InfoCision Management Corporation and holds both a bachelor's and a master's degree from Tiffin University.
Current Role as Client Service Senior Specialist
Ericka Johnson holds the position of Client Service Senior Specialist. In this role, she is responsible for managing client relationships and ensuring high levels of customer satisfaction. Her expertise in client service contributes to the effective resolution of client inquiries and issues.
Previous Experience at InfoCision Management Corporation
Ericka Johnson worked at InfoCision Management Corporation as a Telecommunication Specialist from 2005 to 2010. During her five years in this role, she gained experience in telecommunications and customer service, which laid the foundation for her career in client services.
Education and Academic Background
Ericka Johnson studied at Tiffin University, where she earned a Master of Business Administration from 2013 to 2015. Prior to this, she completed a Bachelor of Business Administration at the same institution from 2008 to 2010. Additionally, she attended Notre Dame College of Ohio from 1996 to 2001, further enhancing her educational qualifications.