Erin Ponder
About Erin Ponder
Erin Ponder serves as the Vice President Business Analysis Manager in Mortgage Banking at Chase, a position she has held since 2016. She has extensive experience in banking, having previously worked at Bank of America and SunTrust Bank, and has held various roles at Chase since 2007.
Work at Chase
Erin Ponder has held multiple positions at Chase since joining the company in 2012. She currently serves as Vice President Business Analysis Manager in Mortgage Banking, a role she has occupied since 2016. In addition, she has worked as Vice President Operations Manager II for 12 years. Prior to these roles, Erin was Assistant Vice President Operations Manager I from 2007 to 2012. Her tenure at Chase reflects her extensive experience in operations and business analysis within the financial services sector.
Previous Experience at Bank of America
Before joining Chase, Erin Ponder worked at Bank of America as a Senior Customer Service Team Leader in Premier Banking. She held this position for one year, from 2006 to 2007, in Jacksonville, Florida. This role involved managing customer service operations and enhancing client relations within the premier banking segment.
Background in Financial Services
Erin Ponder began her career in financial services at SunTrust Bank, where she worked from 1998 to 2000. Her role involved providing financial services to clients, which laid the foundation for her future positions in the banking industry. This early experience contributed to her understanding of customer needs and operational efficiencies in banking.
Career Progression
Erin Ponder's career reflects a steady progression through various roles in the banking industry. Starting at SunTrust Bank, she transitioned to Bank of America, where she developed her skills in customer service. Her subsequent move to Chase allowed her to take on increasing responsibilities, ultimately leading to her current position as Vice President Business Analysis Manager in Mortgage Banking.