Frank Castagna
About Frank Castagna
Frank Castagna is a Product Owner at Chase, where he has worked since 2022. He has held various roles at Chase over the years, including Executive Director and IT Manager, and advocates for a blameless culture emphasizing accountability and coachability.
Work at Chase
Frank Castagna has held multiple roles at Chase since 2001, demonstrating a long-standing commitment to the organization. He currently serves as a Product Owner, a position he has held since 2022. Prior to this, he worked as Executive Director of Mission Control from 2019 to 2022. His earlier roles include IT Manager, Technology Director, and Executive Director in various capacities, including Cybersecurity & Technology Controls. Castagna's extensive experience at Chase spans over two decades, showcasing his deep understanding of the company's operations.
Education and Expertise
Frank Castagna earned a Bachelor of Science degree in Management from Drexel University, where he studied from 1989 to 1994. His educational background has provided him with a solid foundation in management principles, which he applies in his professional roles. Castagna's expertise includes implementing ITIL/ITSM frameworks for global standardization in Change, Incident, Problem, and Command Center Management. He emphasizes a blameless culture, accountability, and coachability in his work.
Background
Before joining Chase, Frank Castagna worked at Vanguard as a Manager/Webmaster from 1996 to 1999. He also served in various roles at the U.S. General Services Administration, including Program Analyst and Computer Specialist, from 1991 to 1996. His career trajectory reflects a strong background in technology and management, with a focus on operational discipline and process controls. Castagna's diverse skill set has allowed him to adapt to various positions throughout his career.
Achievements
Throughout his career, Frank Castagna has implemented significant improvements in operational processes. He has a talent for solving problems through root cause analysis and has successfully standardized management practices across global teams. His focus on leveraging facts and analysis in decision-making, combined with a strong work ethic, has contributed to his effectiveness in various leadership roles at Chase and other organizations.