Freddie Ortega
About Freddie Ortega
Freddie Ortega is a Risk Analyst with over six years of experience at Chase in Phoenix, Arizona. He has a background in fraud prevention and chargeback management, along with a Bachelor of Business Administration from Mesa Community College.
Work at Chase
Freddie Ortega has held multiple positions at Chase, contributing to the organization's risk management and fraud prevention efforts. He began his tenure as a Fraud Specialist from 2015 to 2017 in the Phoenix, Arizona area, where he focused on identifying and mitigating fraudulent activities. After this role, he transitioned to a Chargeback Specialist position from 2017 to 2018, also in Phoenix, where he managed chargeback processes. Since 2018, he has been serving as a Risk Analyst, where he has been involved in various projects related to new systems and processes at Chase. His current role involves handling inbound calls to educate merchants about their accounts and addressing inquiries concerning account terminations and other actions.
Education and Expertise
Freddie Ortega pursued his education at Northern Arizona University for one year from 2012 to 2013. He later attended Mesa Community College, where he studied Business, Management, Marketing, and Related Support Services. He achieved a Bachelor of Business Administration (BBA) from 2018 to 2019. His educational background has equipped him with the skills necessary for his roles in risk analysis and fraud prevention.
Background
Freddie Ortega has a diverse professional background that includes experience in both the financial sector and military service. He worked at the Army National Guard as a Travel Coordinator from 2016 to 2017 in the Tucson, Arizona area. This role involved logistical planning and coordination, which complemented his analytical skills developed during his time at Chase. His experience in training others across various positions highlights his ability to communicate effectively and support team development.
Achievements
Throughout his career, Freddie Ortega has been involved in assisting multiple projects aimed at implementing new systems at Chase. His roles have allowed him to develop a comprehensive understanding of risk management and fraud prevention strategies. Additionally, his experience in training others showcases his commitment to knowledge sharing and team enhancement.