Gabrielle Paola

Gabrielle Paola

Lead Associate Of Operations @ Chase

About Gabrielle Paola

Gabrielle Paola serves as the Lead Associate of Operations at Chase in Cranston, Rhode Island, a position she has held since 2019. She has a background in marketing and operations management, with previous roles in banking and management.

Work at Chase

Gabrielle Paola has been employed at Chase since 2019, currently holding the position of Lead Associate of Operations in Cranston, Rhode Island. In this role, she plays a vital part in branch operations, focusing on loss control, compliance, and audit standards. Gabrielle also serves as the Manager On Duty in the absence of the Branch Manager, ensuring effective communication of branch priorities. Her commitment to enhancing customer experience includes providing assistance with digital products, which reflects her dedication to improving service delivery within the organization.

Education and Expertise

Gabrielle Paola completed her high school education at Cranston High School West, earning a High School Diploma from 2007 to 2011. She furthered her education at the Community College of Rhode Island, where she studied Marketing/Marketing Management. Gabrielle is currently pursuing a Bachelor of Arts in Operations Management and Supervision at the University of Arizona Global Campus, with an expected completion date in 2024. This educational background supports her expertise in operations and marketing within the financial services industry.

Previous Work Experience

Prior to her current role at Chase, Gabrielle Paola held several positions that contributed to her professional development. She worked as a Managing Market Partner at MONAT Global from 2020 to 2021. Before that, she was a Manager at Cabo Flats Cantina & Tequila Bar from 2017 to 2019. Gabrielle also gained experience as an Associate Banker at Chase from 2019 to 2020 and as a Senior Teller at Citizens Bank from 2016 to 2017. These roles have equipped her with a diverse skill set in customer service and operations management.

Diversity and Inclusion Initiatives

Gabrielle Paola actively supports diversity and inclusion initiatives within her professional environment. She is recognized as an ally of PRIDE and participates in the Women On The Move program. Her involvement in these initiatives demonstrates her commitment to fostering an inclusive workplace culture that values diversity and promotes equal opportunities for all employees.

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