Gianni Samaniego
About Gianni Samaniego
Gianni Samaniego is a Business Process Specialist at Chase, where he has worked since 2012. He has over a decade of experience in business process specialization and previously held a customer service role at Elsevier.
Work at Chase
Gianni Samaniego has been employed at Chase since 2012, currently holding the position of Business Process Specialist. In this role, he has contributed to various initiatives aimed at improving operational efficiency and enhancing customer experiences. Prior to this position, he worked as a Support Clerk I at Chase Card Services Disney Embossing Center from 2008 to 2012. His tenure at Chase spans over a decade, during which he has been involved in efforts to positively impact the community and customers.
Previous Experience at Elsevier
Before joining Chase, Gianni Samaniego worked at Elsevier as a Customer Service Representative for a brief period in 2007 to 2008. This role provided him with foundational skills in customer service, which he later applied in his career at Chase. His experience at Elsevier lasted four months and took place in Amsterdam, North Holland, Netherlands.
Education and Expertise
Gianni Samaniego possesses over a decade of expertise in business process specialization, primarily gained through his work at Chase. His transition from a customer service role at Elsevier to a business process position at Chase highlights his adaptability and focus on operational improvements. His experience encompasses various aspects of business processes, contributing to his effectiveness in his current role.
Community Involvement
Since 2012, Gianni Samaniego has been actively involved in Chase's initiatives aimed at making a real difference for the community and customers. His commitment to community engagement reflects the values of the organization and his dedication to enhancing customer satisfaction through improved business processes.