Gregory Selzer
About Gregory Selzer
Gregory Selzer is a Telecommunications Analyst and Technician Ops Analyst with extensive experience in application support and telecommunications. He has worked for various companies, including Valueoptions and Chase, and has specialized knowledge in NICE systems and defect management.
Current Role at Chase
Gregory Selzer has been employed at Chase since 2015 as a Technician Ops Analyst and Intermediate Application Support. In this role, he operates from New York, New York, and has accumulated nine years of experience. His responsibilities include providing NICE support and troubleshooting for versions 3.2 and NIM 4.1 servers, indicating his specialized knowledge in these systems. He also conducts daily health checks and validation of NICE systems, ensuring their reliability and performance.
Experience at ValueOptions
Since 2013, Gregory Selzer has worked at ValueOptions as a Telecommunications Analyst and LAN/WAN Technician III in Norfolk, Virginia. Over the course of 11 years, he has supported the ECCS Line of Business with defect management and outage resolution. His collaboration with Network Operations Center (NOC) and management teams highlights his ability to work effectively in a team-oriented environment.
Previous Employment History
Gregory Selzer has a diverse employment history, including a role as an Application Support Specialist at Carlton Fields, P.A. from 2010 to 2011. He also worked at Citi as an AML UAT Tester from 2012 to 2013. His tenure at PwC spanned from 2001 to 2008, where he held multiple positions, including Help Desk Senior Associate, Help Desk Associate, and IT Coordinator. Additionally, he worked as a Project Engineer at American Express from 1998 to 2000.
Educational Background
Gregory Selzer has pursued education at multiple institutions. He studied at Wilson Technological Center and Career Blazers Learning Center since 1998. He also attended Suffolk County Community College, where he earned an Associate of Arts degree in Business Administration in 1999. His educational background supports his technical expertise in telecommunications and application support.
Technical Skills and Expertise
Gregory Selzer possesses a range of technical skills relevant to his roles. He has demonstrated problem-solving abilities by resolving issues with Cisco Dialers and conducting NICE daily health checks. His experience includes handling Webstat technologies, updating home pages, and addressing data warehousing issues. Additionally, he has trained new hires and management on the NICE Application, showcasing his expertise in NICE system administration.