Guiovanna Jerez
About Guiovanna Jerez
Guiovanna Jerez is a C and D Senior Specialist II at Chase, where she has worked since 2012. She has prior experience in various roles at Ford Motor Credit Company and Citi, including bilingual auto recovery specialist and mortgage collector.
Work at Chase
Guiovanna Jerez has been employed at Chase since 2012, where she holds the position of C and D Senior Specialist II. In this role, she has accumulated over 12 years of experience, contributing to the company's operations and customer service initiatives. Her responsibilities likely include managing client accounts and ensuring compliance with company policies.
Previous Employment at Ford Motor Credit Company
Before joining Chase, Guiovanna Jerez worked at Ford Motor Credit Company. She served as a Bi-lingual Auto Collector from 1999 to 2001 for two years, followed by a role as a Bi-lingual Auto Recovery Specialist from 2001 to 2004 for three years. These positions involved communication with clients in both English and Spanish, focusing on account management and recovery processes.
Experience at Citi
Guiovanna Jerez also has experience working at Citi as a Mortgage Collector III from 2004 to 2010 for six years. In this capacity, she managed mortgage accounts, worked on collections, and engaged with clients to resolve payment issues. This role further developed her skills in customer relations and financial management.
Education Background
Guiovanna Jerez completed her secondary education at McClintock High School. This foundational education provided her with essential skills that have supported her career in the financial services industry.