Gursimran Saluja
About Gursimran Saluja
Gursimran Saluja is a Programmer Analyst at Chase in Plano, Texas, where he has worked since 2018. He holds a Bachelor's degree in Computer Science and a Master's degree in Information Technology Project Management, and has experience in technical support, data analysis, and system upgrades.
Work at Chase
Gursimran Saluja has been employed at Chase as a Programmer Analyst since 2018. In this role, he has provided level 2 technical support for E-commerce, Retail, and International merchants. He manages escalated issues from start to resolution, ensuring that client needs are met effectively. His responsibilities also include designing and maintaining an interactive dashboard in Splunk to monitor daily and monthly transactions, updates, trends, and data quality.
Previous Experience
Prior to his role at Chase, Gursimran worked as a Data Mapping Specialist at State Street for 8 months in 2018. He also served as a Data Processing Analyst Intern at Morten Beyer & Agnew from 2017 to 2018 for 4 months. In these positions, he developed SQL scripts to assist the support team in identifying transaction patterns and built Bash shell scripts to automate routine tasks on Unix servers.
Education and Expertise
Gursimran Saluja holds a Bachelor's degree in Computer Science from Rajiv Gandhi Prodyogiki Vishwavidyalaya, where he studied from 2010 to 2014. He furthered his education by obtaining a Master of Science in Information Technology Project Management from New York University - Polytechnic School of Engineering, completing his studies from 2015 to 2017.
Technical Skills
Gursimran has demonstrated expertise in various technical areas. He created ETL Informatica workflows and mappings with complex transformation methodologies to interface between source and target systems in a Unix/RDBMS environment. Additionally, he participated in system upgrades to ensure compliance with banking industry regulations and trained new personnel in managing file transmissions.
Recognition and Contributions
Gursimran has been recognized by management for his timely identification and resolution of client issues related to file transmissions. His contributions include developing SQL scripts and creating interactive dashboards that enhance the monitoring of transactions and data quality.