Guru Patel
About Guru Patel
Guru Patel is a Ccb - IT Branch Technician and Operational Support Analyst at Chase in New York, with over seven years of experience in technical support and operations within the financial services sector. He has a background in coaching and holds an Associate's degree in Computer Science from Columbus State Community College.
Work at Chase
Currently, Guru Patel serves as a CCB - IT Branch Technician and Operational Support Analyst at Chase, a position he has held since 2017 in New York, New York. His role involves providing technical support and operational assistance, contributing to the efficiency of IT operations within the branch. Prior to this position, he worked at Chase as a Personal Banker II and as a Customer Service Representative, gaining valuable experience in customer interaction and financial services.
Previous Employment Experience
Before joining Chase, Guru Patel worked at PNC as an Online Service Consultant II from 2013 to 2014 in Pittsburgh, Pennsylvania. He also has experience at Verizon, where he served as Technical Support from 2011 to 2013 in Basking Ridge, New Jersey. His diverse background in customer service and technical support roles has equipped him with skills essential for addressing client needs and troubleshooting issues.
Education and Expertise
Guru Patel studied Computer Science at Columbus State Community College, where he earned an Associate's degree from 2016 to 2017. His educational background provides a solid foundation for his technical skills in IT support. He possesses strong analytical skills and trend analysis capabilities, which are critical for his current role in IT branch support.
Background in Coaching
Guru Patel has a background in coaching, which enhances his ability to contribute to team development and training within the IT support environment. This experience may aid in fostering a collaborative atmosphere and improving team performance in technical operations.
Industry Experience
With over five years of experience in the financial services industry, Guru Patel has focused on both operational and technical support. His extensive experience in various roles has allowed him to develop a comprehensive understanding of the industry's demands and the importance of effective IT support.