Heather Carroll
About Heather Carroll
Heather Carroll is a Senior Product Manager at Chase, where she has worked since 2021. She has over a decade of experience in various roles within the financial services industry, including positions at Wells Fargo and multiple roles at Chase.
Current Role as Senior Product Manager
Heather Carroll has been serving as a Senior Product Manager at Chase since 2021. In this role, she is responsible for overseeing product development and management, ensuring that products meet market needs and align with company goals. Her experience in various roles within the organization contributes to her ability to manage complex projects effectively.
Previous Experience at Chase
Heather Carroll has held multiple positions at Chase, contributing to her extensive knowledge of the financial services industry. She worked as a Loss Mitigation Underwriter from 2009 to 2011 in the Rochester, New York area, and later as a Relationship Manager (Travel Team) from 2011 to 2013. She also served as a Business Analyst from 2013 to 2016 and as an Associate, Business Analyst II from 2016 to 2021 in Lewisville, Texas. Her diverse roles have equipped her with a comprehensive understanding of business operations and client management.
Experience at Wells Fargo
Before her tenure at Chase, Heather Carroll worked at Wells Fargo as a Loan Documentation Specialist from 2008 to 2009. This role involved managing loan documentation processes, which provided her with foundational experience in the banking sector and enhanced her skills in compliance and customer service.
Educational Background at SUNY Brockport
Heather Carroll earned her bachelor's degree in business from SUNY Brockport, where she studied from 1997 to 2001. This educational background has provided her with essential knowledge and skills applicable to her career in the financial services industry.