Heather Kephart
About Heather Kephart
Heather Kephart serves as the Lead Operations Associate at Chase in Cincinnati, Ohio, where she has worked since 2021. With a background in human resources and operations, she previously held positions at McDonald's and Walmart, demonstrating her versatility and experience in managing people and processes.
Work at Chase
Heather Kephart has been employed at Chase since 2021, serving as a Lead Operations Associate. In this role, she is responsible for overseeing various operational processes and ensuring efficiency within the organization. Her position requires a strong understanding of operational management and the ability to coordinate effectively with team members. Based in Cincinnati, Ohio, she has contributed to the company's operational goals and objectives.
Previous Experience in Human Resources
Prior to her current role at Chase, Heather Kephart worked as a Human Resources Manager at McDonald's from 2018 to 2021 in the Cincinnati Area, Kentucky. In this position, she managed HR functions, focusing on employee relations and organizational development. Her experience in human resources equipped her with valuable skills in managing personnel and fostering a positive work environment.
Background in Retail Management
Heather Kephart has a background in retail management, having worked as an Assistant Manager at Walmart from 2015 to 2016 in Amelia, Ohio. This role involved overseeing store operations, managing staff, and ensuring customer satisfaction. Her experience in retail management provided her with insights into operational efficiency and team leadership.
Education and Expertise
Heather Kephart earned a Bachelor's degree in Business Administration and Management from Northern Kentucky University, where she studied from 2005 to 2010. This educational background has provided her with a solid foundation in business principles, enhancing her capabilities in both human resources and operations. Her academic training supports her diverse skill set in managing people and processes effectively.
Career Transition and Networking Interests
Heather Kephart's career reflects a transition from human resources to operations, showcasing her versatility in skill application. Her strong interest in networking indicates her commitment to professional growth and relationship building within her field. This enthusiasm for connecting with others supports her ongoing development in both HR and operational roles.