Irma Estrada
About Irma Estrada
Irma Estrada is an Associate Banker at Chase with a strong background in customer service and sales. She has over a decade of experience in the financial services industry and previously held roles in event management and government.
Work at Chase
Irma Estrada has been employed at Chase as an Associate Banker since 2020. In this role, she operates within the Raleigh-Durham-Chapel Hill Area, where she applies her extensive experience in customer service and sales. Her responsibilities include assisting clients with their banking needs, providing financial advice, and fostering relationships to enhance customer satisfaction.
Previous Experience at Wells Fargo
Prior to her current position at Chase, Irma Estrada worked at Wells Fargo from 2013 to 2020. During her tenure, she held multiple roles including Customer Service/Sales Representative, Personal Banker 1, and Service Manager. Her experience at Wells Fargo spanned seven years, during which she developed skills in customer service, sales, and team management, particularly in the Raleigh-Durham area.
Background in Event Management
Irma Estrada has a background in event management, having served as a Catering Manager at Holiday Inn Crabtree from 1999 to 2001. This role allowed her to cultivate skills in planning and executing events, which contributed to her strong communication abilities and customer service expertise.
Education and Expertise
Irma Estrada completed her high school education at Rio Hondo High School in Texas, earning her diploma from 1981 to 1985. Her educational background laid the foundation for her diverse skill set, which includes communication, sales, and team building, all of which are essential in her roles within the financial services industry.
Experience with NC State Government
Irma Estrada worked as a Residence Manager for the NC State Government from 2009 to 2013. This position further enhanced her management skills and provided her with experience in overseeing operations and team dynamics, contributing to her overall professional development.