Jaclyn Cross
About Jaclyn Cross
Jaclyn Cross is a Relationship Banker II SB with over three and a half years of banking experience and five years of management experience. She has worked at various banks, including Woodforest National Bank and BBVA, and is currently employed at Chase while pursuing further education at Lone Star College.
Current Role at Chase
Jaclyn Cross serves as a Relationship Banker II SB at Chase, a position she has held since 2021. In this role, she focuses on building and maintaining customer relationships, providing financial advice, and facilitating banking transactions. Her experience in the banking sector, combined with her customer service skills, enables her to effectively meet the needs of clients.
Previous Experience in Banking
Before joining Chase, Jaclyn Cross worked at BBVA as a Universal Banker from 2020 to 2021. She also held the position of Personal Banker II at Woodforest National Bank from 2018 to 2020. These roles contributed to her over three and a half years of banking experience, where she developed expertise in customer service, money handling, and banking operations.
Education and Professional Development
Jaclyn Cross studied Business Administration and Management at Lone Star College, where she earned an Associate's degree between 2015 and 2022. Her commitment to education is evident as she continues to pursue further studies at the same institution. This educational background supports her professional growth in the banking industry.
Management Experience
In addition to her banking experience, Jaclyn Cross has five years of management experience. She worked as an Assistant Manager at Smashburger from 2013 to 2018, where she gained valuable skills in operations and team leadership. This management background complements her banking roles and enhances her customer service capabilities.
Background and Locations
Jaclyn Cross has lived and worked in various locations within the Greater Houston area, including Kingwood, Humble, Porter, Spring, and New Caney. This diverse geographical experience has provided her with a broad understanding of the local market and customer needs, which is beneficial in her current banking role.