James Harris Iii

James Harris Iii

Lead Teller Ops @ Chase

About James Harris Iii

James Harris III serves as the Lead Teller Ops at Chase in the Cleveland/Akron, Ohio area, where he has worked since 2012. He has a diverse background in customer service, including roles in banking, telemarketing, and logistics.

Work at Chase

James Harris III has served as Lead Teller Ops at Chase since 2012, accumulating 12 years of experience in the Cleveland/Akron, Ohio area. In this role, he is responsible for overseeing teller operations, ensuring efficient customer service, and managing transactions. His extensive background in banking allows him to effectively handle customer inquiries and provide support to his team.

Current Role at Amazon Logistics

In addition to his position at Chase, James has been employed at Amazon Logistics as a Shipping Clerk since 2018. His role involves managing shipping operations and ensuring timely delivery of packages. This position complements his customer service experience, as he interacts with various stakeholders to facilitate logistics processes.

Customer Service Experience

James has a diverse background in customer service, having held various roles in banking, telemarketing, and retail. His previous experience includes working as a Debt Collector at GC Services for four months in 2011 and as a Telemarketer at Dial America Marketing for two months in the same year. Additionally, he has worked at McDonald's, further enhancing his skills in customer interaction and service.

Education and Expertise

James studied at Independence High School, where he completed a College Prep program and earned his diploma in 2010. He furthered his education at Columbus State from 2010 to 2011, although he did not achieve a specific degree. He also attended Ohio Media School, which contributed to his knowledge and skills relevant to his career.

Background

James Harris III has developed strong people skills throughout his career, focusing on connecting with the public and expanding his professional network. His extensive experience in customer-facing roles has equipped him with the ability to effectively address customer needs and foster positive relationships.

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