James Norman, Mism
About James Norman, Mism
James Norman serves as the Vice President of Operations Management at Chase, where he has worked since 2019. He has extensive experience in operations and technology management, having previously held various roles at Chase and other companies.
Current Role at Chase
James Norman serves as Vice President of Operations Management at Chase, a position he has held since 2019. In this role, he manages the credit data furnishing process specifically for home lending. His responsibilities include overseeing operations and ensuring that processes are efficient and effective. His extensive experience in operations management contributes to the strategic direction of the organization.
Previous Experience at Chase
James Norman has a significant history with Chase, having worked in various roles over several years. He initially joined as a Business Analyst from 2006 to 2010, followed by a position as AVP Operations Manager 1 in the Columbus, Ohio area during the same period. He later transitioned to an Application Support Analyst role from 2011 to 2013. His tenure at Chase from 2013 to 2019 as Vice President of Operations Management further solidified his expertise in the financial services sector.
Education and Expertise
James Norman holds a Master’s Degree in Information Systems Management from Keller Graduate School of Management of DeVry University, which he completed from 2006 to 2009. He also earned an Associate of Applied Science in Electronics & Computer Technology from DeVry University between 2001 and 2003. Additionally, he obtained a Bachelor of Science Degree in Technical Management from DeVry University in 2005. His educational background supports his expertise in managing teams and transforming complex processes through technology.
Technical Skills and Technologies
James Norman possesses experience in managing teams utilizing a diverse range of technologies. His technical skills include proficiency in XML, .NET, JavaScript, C#/C++, and SQL. This technical expertise allows him to effectively blend business issues with technology, leading to high-value improvements in operations.
Previous Employment at Command Alkon and Cardinal Health
Before his extensive career at Chase, James Norman worked as a Systems Integrator at Command Alkon for nine months in 2005-2006. He also held a position as Application Support at Cardinal Health from 2010 to 2011 in the Columbus, Ohio area. These roles contributed to his foundational knowledge in application support and systems integration.