Jane Reid
About Jane Reid
Jane Reid is a Business UAT Analyst currently employed at Chase in Wilmington, Delaware, with extensive experience in various roles within the banking sector, including positions at MBNA and Bank of America.
Work at Chase
Jane Reid has been employed at Chase as a Business UAT Analyst since 2017. In this role, she focuses on user acceptance testing, ensuring that software applications meet business requirements and function correctly before deployment. Her work is critical in validating the effectiveness of new systems and enhancements, contributing to the overall quality assurance process within the organization.
Previous Experience at MBNA
Jane Reid's career at MBNA spanned several roles from 1997 to 2007. She began as a Senior Returned Plastics Representative and later transitioned to a Billing Dispute Account Manager, where she worked for five years. Additionally, she served as an Automation Coordinator and Change Manager, gaining valuable experience in process improvement and automation. Her diverse roles at MBNA provided her with a solid foundation in customer service and operational management.
Experience at Bank of America
From 2009 to 2016, Jane Reid worked at Bank of America as a Project Consultant. During her seven years there, she contributed to various projects, focusing on enhancing operational efficiency and project delivery. Prior to this role, she was a Software Tester at Ajilon Consulting Services, where she honed her testing skills and gained experience in quality assurance processes.
Testing Expertise
Jane Reid possesses strong expertise in various testing methodologies, including Unit, GUI, Functionality, System, UAT, End-to-End, and Regression testing. Her experience spans cross-functional projects, allowing her to adapt testing strategies to different environments. She is also proficient in defect management using the ALM testing tool, which aids in tracking and resolving issues throughout the testing lifecycle.
Leadership and Team Experience
Jane Reid has some experience leading a test team in a matrix environment. This role involved coordinating team efforts and ensuring that testing objectives were met across various projects. Her leadership experience complements her technical skills, enabling her to effectively manage resources and drive project success.