Janiva Corso
About Janiva Corso
Janiva Corso serves as the Lead Associate of Operations at Chase, where she has worked since 2019. She has a diverse background in operations and customer service, with previous roles at Marine Corps Community Services and Navy Federal Credit Union.
Work at Chase
Janiva Corso has been serving as the Lead Associate of Operations at Chase since 2019. In this role, she focuses on controls and customer service, ensuring operational efficiency and client satisfaction. Her responsibilities include overseeing daily operations and implementing strategies to enhance service delivery. With five years of experience at Chase, she has developed a strong understanding of the banking sector and operational best practices.
Previous Experience in Operations
Before her tenure at Chase, Janiva Corso worked at Marine Corps Community Services as an Operations Clerk from 2018 to 2019. In this position, she gained valuable experience in operational processes and customer interactions. Additionally, she held roles at Navy Federal Credit Union, where she served as a Supervisor in the Branch Office from 2016 to 2017 and as a Member Service Representative from 2015 to 2016, both in Okinawa, Japan.
Education and Expertise
Janiva Corso is currently pursuing a Bachelor of Business Administration (BBA) at the University of Arizona Global Campus, with an expected graduation date of July 2024. Her academic journey has equipped her with essential business knowledge and skills relevant to her operational roles. She has demonstrated competencies in leadership, problem-solving, time management, and effective communication throughout her education and professional experiences.
Background and Adaptability
Janiva Corso's background as a military spouse has contributed to her ability to adapt to new environments and roles. This experience has enhanced her skill set in rebuilding and rebranding herself across various locations. Her extensive experience in customer service and operations reflects her commitment to excellence and her capability to thrive in diverse settings.