Jeena Brown
About Jeena Brown
Jeena Brown is a Personal Banker and Manager On Duty at Chase, where she has worked since 2016. She has a background in banking and customer service, having held various positions at Walmart, Wells Fargo, Best Western International, and Woodforest National Bank.
Work at Chase
Jeena Brown has been employed at Chase since 2016, serving as a Personal Banker - Manager on Duty. In this role, she oversees banking operations and provides customer service to clients. Her responsibilities include managing daily transactions, assisting customers with their banking needs, and ensuring compliance with bank policies. Her tenure at Chase spans over eight years, reflecting her commitment to the organization and its clients.
Previous Employment Experience
Before joining Chase, Jeena Brown held various positions in the banking and retail sectors. She worked as a Lead Teller at Wells Fargo from 2015 to 2016 in San Francisco, California. Prior to that, she was a Retail Banker at Woodforest National Bank from 2012 to 2015 in Spring, Texas. Jeena also gained experience in the hospitality industry as a Night Auditor at Best Western International in 2012 and worked as a Cashier at Walmart for ten months in Bentonville, Arkansas, from 2008 to 2009.
Education and Expertise
Jeena Brown earned her Bachelor's degree in Education from Ball State University, where she studied from 2007 to 2012. This educational background has equipped her with skills that are applicable in her current role in banking, particularly in customer interaction and management. Her academic experience contributes to her understanding of client needs and effective communication.
Professional Development
Throughout her career, Jeena Brown has developed a diverse skill set through her various roles in banking and customer service. Her experience as a Lead Teller and Retail Banker has provided her with a strong foundation in financial services, while her time in retail has enhanced her customer service abilities. This combination of experiences supports her effectiveness in her current managerial position at Chase.