Jeni Romero
About Jeni Romero
Jeni Romero is a Team Leader at Chase, where she has worked since 2018. She has experience in customer service and analysis, having previously held positions at Chase and Prosperity Bank, and she holds a Bachelor's degree in Accounting from the University of Houston-Downtown.
Work at Chase
Jeni Romero has been employed at Chase since 2018, where she currently serves as a Team Leader in Houston, Texas. In this role, she oversees team operations and ensures high levels of customer service. Prior to her current position, she worked as a Senior Customer Service Representative at Chase from 2015 to 2018. During her tenure, she developed skills in customer relations and service management.
Current Role at JPMorgan Chase & Co.
Since 2022, Jeni Romero has held the position of Business Analyst Associate I at JPMorgan Chase & Co. in Houston, Texas. In this role, she is responsible for analyzing business processes and identifying areas for improvement. Her experience in customer service contributes to her understanding of client needs and operational efficiency.
Education and Expertise
Jeni Romero earned her Bachelor's degree in Accounting from the University of Houston-Downtown, completing her studies from 2015 to 2019. Prior to this, she obtained an Associate of Arts degree in Accounting from Lone Star College, where she studied from 2012 to 2015. Her educational background provides a solid foundation in financial principles and practices.
Previous Experience at Prosperity Bank
Before joining Chase, Jeni Romero worked at Prosperity Bank as a Teller from 2013 to 2015. In this role, she handled customer transactions and provided banking services, which enhanced her skills in customer service and financial operations.