Jenn Bates
About Jenn Bates
Jenn Bates is a Customer Service Specialist at Chase, where she has worked since 2015 in New York, New York. She holds a bachelor's degree from Ohio State University and has previous experience in customer service at NCO Financial Systems.
Work at Chase
Jenn Bates has been employed at Chase as a Customer Service Specialist since 2015. Over the course of her nine-year tenure in this role, she has developed expertise in customer relations and support within the financial services sector. Her position in New York, New York, involves assisting clients with their banking needs and ensuring a high level of customer satisfaction.
Education and Expertise
Jenn Bates pursued her education at multiple institutions. She attended Columbus State Community College from 2013 to 2017, where she studied for four years. Prior to that, she studied at Ohio Northern University. Additionally, she completed her bachelor's degree at The Ohio State University from 2009 to 2013. Earlier in her education, she attended The Arts & College Prep Academy from 2005 to 2009.
Background
Before joining Chase, Jenn Bates worked at NCO Financial Systems as a Customer Service Representative from 2012 to 2015. This role provided her with foundational experience in customer service, which she has built upon in her current position. Her background in customer service spans over a decade, contributing to her skills in managing client interactions effectively.