Jennifer Sander
About Jennifer Sander
Jennifer Sander serves as the Vice President of Home Lending Fulfillment Operations at Chase, where she has worked since 2017. With a background in process evaluation and compliance, she has held various managerial roles at GE Capital and Discover Financial Services, demonstrating strong leadership and coaching abilities.
Work at Chase
Jennifer Sander has served as the Vice President of Home Lending, Fulfillment Operations at Chase since 2017. In her role, she emphasizes evaluating processes and solutions from the customer's perspective while ensuring compliance with business rules. Her focus on customer-centric operations is complemented by her ability to balance resources effectively to meet business needs while maintaining high service standards.
Previous Experience at GE Capital
Prior to her current role, Jennifer Sander worked at GE Capital in various capacities. She began as a Portfolio Control Manager from 1997 to 2004, followed by a position as Provider Services Manager from 2004 to 2007. After that, she served as Senior Manager of Customer Care from 2007 to 2016. Her tenure at GE Capital spanned nearly two decades, during which she developed strong operational and managerial skills.
Education and Expertise
Jennifer Sander studied at Glendale Community College, where she earned an Associate's degree in Applied Science-Nursing. Her educational background contributes to her strong development and coaching skills, which she utilizes to engage teams and help them exceed standards and service levels.
Background in Financial Services
Jennifer Sander began her career in financial services at Discover Financial Services, where she worked as a Collections Specialist from 1995 to 1997. This early experience laid the groundwork for her subsequent roles in operations and customer care within the financial sector, particularly at GE Capital.
Relationship Building Skills
Jennifer Sander is recognized for her ability to build strong relationships within her professional network. She facilitates effective communication across all levels of the organization, which enhances collaboration and operational efficiency.