Jessica Bontrager
About Jessica Bontrager
Jessica Bontrager is a Senior Administrative Assistant at Chase in Downers Grove, Illinois, with a background in culinary arts and geography. She aims to transition into a processing team manager role by utilizing her mortgage banking experience and skills in developing process flows.
Work at Chase
Jessica Bontrager has been employed at Chase since 2017, holding the position of Senior Administrative Assistant in Downers Grove, Illinois. In this role, she focuses on developing process flows and enhancing operational efficiency. Prior to her current position, she worked as a Senior Loan Processor at Chase from 2015 to 2017. During her time as a loan processor, she gained valuable experience in mortgage banking, which she aims to leverage for a future transition into a processing team manager role.
Education and Expertise
Jessica Bontrager has a diverse educational background. She studied at The University of Kansas, where she earned a Bachelor of Science in Geography and a Bachelor of Arts in Geographic Information Systems, both completed between 1998 and 2002. Additionally, she attended the Western Culinary Institute, achieving an Associate of Occupational Studies in Culinary Arts from 2002 to 2003. This combination of studies reflects her expertise in both geography and culinary arts.
Background
Jessica Bontrager has a multifaceted career that includes experience in both the culinary field and the financial services industry. Before joining Chase, she worked as an Independent Consultant for Rodan + Fields from 2016 to 2017. Her varied professional experiences contribute to her skill set, particularly in employee relations and training, which she has demonstrated in her current administrative role.
Achievements
In her current role as Senior Administrative Assistant at Chase, Jessica Bontrager has shown the ability to strengthen employee relations and effectively train incoming team processors. Her focus on developing process flows has contributed to operational improvements within her team. These achievements highlight her commitment to enhancing workplace efficiency and supporting team development.