Jessica D.
About Jessica D.
Jessica D. is a Strategic Business Analyst I at Chase, where she has worked since 2018, currently focusing on data analysis and process improvements. With a background in various roles at Chase, she effectively communicates data findings and creates presentations to support business partners.
Work at Chase
Jessica D. has held multiple positions at Chase since 2013. She began her career at Chase as a Senior Specialist I in Retail Claims, where she worked for two years until 2015. Following this role, she served as an Executive Office Senior Specialist III for one year. In 2016, she transitioned to the position of KYC Specialist, remaining in this role for one year. From 2017 to 2018, she worked as an Operations Analyst in Columbus, Ohio. Since 2018, she has been employed as a Business Analyst, and in 2020, she advanced to the role of Strategic Business Analyst I, where she continues to contribute to the organization.
Education and Expertise
Jessica D. possesses expertise in data analysis and business strategy. She utilizes various data sources, including Oracle, Teradata, and SQL, to develop business cases that inform decision-making processes. Her skills include performing root cause analysis to identify issues and providing actionable recommendations for improvement. Additionally, she creates presentations that effectively communicate data findings to business partners, ensuring that complex information is easily digestible.
Background
Jessica D. has a background in business analysis and operations within the financial services sector. Her career at Chase spans over a decade, during which she has gained extensive experience in different analytical roles. Her work has involved translating customer feedback into process improvements, demonstrating her ability to align business strategies with customer needs.
Achievements
Throughout her career at Chase, Jessica D. has contributed to various initiatives aimed at enhancing operational efficiency and customer satisfaction. She has successfully communicated data findings to business partners, guiding strategic decisions. Her role in performing root cause analysis has led to the identification of trouble-spots within processes, allowing for targeted improvements.