Jihan James
About Jihan James
Jihan James is a Lead Teller Operations Specialist at Chase, where she has worked since 2014. She holds a Bachelor of Science in Computer Information Systems from Nicholls State University and an MBA from the University of New Orleans.
Work at Chase
Jihan James has been employed at Chase since 2014, currently holding the position of Lead Teller Operations Specialist. In this role, James oversees teller operations, ensuring efficient service delivery and adherence to banking protocols. Prior to this position, James worked as a Teller from 2012 to 2014 at Chase in New York, New York, where foundational skills in customer service and banking operations were developed.
Education and Expertise
Jihan James has a solid educational background in business and technology. James earned a Bachelor of Science in Computer Information Systems from Nicholls State University, studying from 2010 to 2013. Following this, James pursued a Master of Business Administration at the University of New Orleans, completing the program in 2017. This combination of degrees provides a strong foundation in both technical and managerial aspects of business.
Background
Jihan James began their career in retail, working as a Sales Associate at Toys R Us in 2010 for two months and later at Foot Locker in 2012 for seven months. These early experiences in customer-facing roles contributed to the development of strong interpersonal skills, which have been beneficial in subsequent banking positions.
Career Progression
Jihan James has demonstrated a steady career progression within the banking sector. Starting as a Teller at Chase, James advanced to the role of Lead Teller Operations Specialist, reflecting growth in responsibilities and expertise over a span of ten years. This trajectory showcases a commitment to professional development and operational excellence within the financial services industry.