Jillian Nance
About Jillian Nance
Jillian Nance is a Branch Manager at Chase, where she has worked since 2019, following a sixteen-year career in the banking industry. She has a degree in Business Administration and Management from Grand Rapids Community College and has held various roles, including Personal Banker at both Bank of America and Chase.
Work at Chase
Jillian Nance has served as a Branch Manager at Chase since 2019. In this role, she oversees branch operations, focusing on customer service and relationship management. Her responsibilities include managing staff, enhancing customer satisfaction, and ensuring compliance with banking regulations. Nance's tenure at Chase has been marked by her commitment to improving client relationships and fostering a positive banking environment.
Career Progression in Banking
Jillian Nance has transitioned through various roles in the banking industry over a sixteen-year career. Starting as a bank teller, she progressed to the position of Branch Manager at Chase. Her experience includes working as a Personal Banker at both Bank of America and Chase, where she developed skills in customer service and operations. This progression highlights her dedication and adaptability within the banking sector.
Education and Expertise
Jillian Nance studied at Grand Rapids Community College, where she earned a degree in Business Administration and Management from 2015 to 2019. This educational background has equipped her with essential knowledge in business operations and management principles, contributing to her effectiveness in her current role as Branch Manager.
Previous Experience at Bank of America
Before her current role at Chase, Jillian Nance worked as a Personal Banker at Bank of America from 2009 to 2015 in Woodhaven, MI. During this time, she developed her skills in managing client relationships and providing tailored banking solutions. This experience laid the foundation for her subsequent roles in the banking industry.
Diverse Skill Set in Banking and Retail Management
Jillian Nance possesses a diverse skill set that encompasses both banking and retail management. Her experience in customer service and operations enables her to effectively manage private client relationships and enhance customer satisfaction. This combination of skills supports her role in driving operational success within the banking environment.