Joann Lott
About Joann Lott
Joann Lott is a Chase Branch Manager with over 20 years of experience in the banking and retail sectors. She previously held various positions at Bank of America and worked in management roles at Lancome and Finlay Fine Jewelry.
Work at Chase
Joann Lott has been serving as a Chase Branch Manager since 2013. In this role, she oversees branch operations, manages staff, and ensures customer satisfaction. Her responsibilities include developing strategies to enhance branch performance and fostering a positive banking experience for clients. Joann's extensive experience in the banking sector contributes to her effective leadership at Chase.
Previous Experience at Bank of America
Before joining Chase, Joann Lott worked at Bank of America for eight years, from 2004 to 2012. During her tenure, she held several positions including Vice President, Consumer Market Manager, Banking Center Manager, and Personal Banker. This diverse experience equipped her with a comprehensive understanding of consumer banking and management practices.
Background in Retail Management
Joann Lott has a background in retail management, having worked at Finlay Fine Jewelry from 1995 to 2003. In her roles as Regional Manager, Advertising Coordinator, and Branch Sales Manager, she developed skills in sales management and customer service. Additionally, she served as Counter Manager at Lancome from 1997 to 1999, further enhancing her expertise in retail operations.
Education and Expertise
Joann Lott studied at Spokane Falls Community College, where she earned an Associate of Arts degree. This educational foundation supports her professional expertise in banking and management. Her academic background, combined with her extensive work experience, positions her as a knowledgeable leader in the financial services industry.