John Russell
About John Russell
John Russell is an Account Specialist III at Chase, where he has worked since 2016. He has a background in customer service and electronic banking, having previously held positions at Wells Fargo, Security Service Federal Credit Union, and Troon Golf.
Work at Chase
John Russell has been employed at Chase since 2016, currently holding the position of Account Specialist III. His role involves managing customer accounts and providing support to clients in San Antonio, Texas. Prior to his current position, he worked as a Customer Service Representative at Chase from 2008 to 2009. During his time in this role, he gained experience in customer relations and service delivery.
Previous Employment History
Before joining Chase, John Russell worked at Wells Fargo as an Online Banking Customer Service Representative from 2009 to 2010. He then transitioned to Security Service Federal Credit Union, where he served as a Senior Electronic Banking Officer from 2010 to 2015. His career also includes a position as a Pro Shop Attendant at Troon Golf from 2015 to 2016. Each of these roles contributed to his expertise in customer service and electronic banking.
Education and Expertise
John Russell studied at Palo Alto College from 2003 to 2005, where he achieved a degree in General Studies. This educational background provided him with foundational knowledge that supports his professional roles in customer service and banking. His experience across various financial institutions has equipped him with skills in account management and customer support.
Background
John Russell has spent a significant portion of his career in the financial services industry, primarily in San Antonio, Texas. His work experience spans over a decade, with roles that focus on customer service and electronic banking. This background has allowed him to develop a comprehensive understanding of the banking sector and customer needs.