John Szrejter
About John Szrejter
John Szrejter is a Senior UX Researcher at Chase, where he has worked since 2021 in Plano, Texas. He has a diverse background in UX research, having held positions at notable companies such as Facebook, Google, and AT&T.
Work at Chase
John Szrejter has been employed at Chase as a Senior UX Researcher since 2021. He is based in Plano, Texas, and has been in this role for three years. In his position, he oversees all UX research related to the MLIO ML/AI pillar of the Digital Customer Experience team. His work focuses on integrating user insights into the development of digital experiences.
Previous Experience in UX Research
Prior to his role at Chase, John Szrejter held several positions in UX research. He worked at AT&T as a Senior UX Researcher for two months in 2021. He also served as a Senior UX Researcher at Facebook from 2020 to 2021 for seven months and at Google AI from 2019 to 2020 for six months. Additionally, he worked at Cisco as a UX Researcher and UX Scrum Master in 2019.
Education and Expertise
John Szrejter earned a Bachelor's Degree in Human Services from Western Washington University, where he studied from 2014 to 2016. He later pursued a Master of Education (M.Ed.) in Applied Behavior Analysis at the University of Washington College of Education from 2016 to 2020. He also holds an Associate of Arts and Sciences (A.A.S.) degree from Whatcom Community College, completed in 2014. His educational background supports his expertise in user experience research.
Background in Audio Visual Technology
Before transitioning to UX research, John Szrejter worked as an Audio Visual Technician at Freeman Audio Visual Canada from 2012 to 2013. This role provided him with technical skills and experience in managing audio-visual equipment, contributing to his diverse professional background.
Passion for User Insights
John Szrejter is passionate about empowering his team to leverage user insights effectively. He emphasizes the importance of applying these learnings to create impactful user experiences. His commitment to understanding user needs drives his approach to UX research.