Johnnetta Martin
About Johnnetta Martin
Johnnetta Martin is a Quality Analyst and Support Partner with extensive experience in quality assurance and technical support. She has worked at Chase and Harris Health System, holding various roles since 2005 and earning a Bachelor of Business Administration from the University of Incarnate Word.
Work at Chase
Johnnetta Martin has held multiple roles at Chase over the years. She began her tenure in 2005 as an Online Technical Support Specialist, where she provided assistance to clients for three years until 2008. Following this, she transitioned to the role of Research Support Specialist from 2008 to 2010, serving for two years. Since 2010, she has been working as a Quality Analyst and Support Partner, contributing to the organization for 14 years. Her extensive experience at Chase highlights her commitment to quality and support within the financial services sector.
Current Role at Harris Health System
Since 2015, Johnnetta Martin has been employed at Harris Health System as a Quality Assurance Specialist. In this role, she has been responsible for ensuring that healthcare services meet established quality standards. Her work contributes to the overall effectiveness and efficiency of the healthcare system, reflecting her dedication to quality assurance and patient care.
Education and Expertise
Johnnetta Martin studied at the University of Incarnate Word, where she earned a Bachelor of Business Administration degree. Her studies spanned from 2013 to 2018, providing her with a solid foundation in business principles. This educational background supports her roles in quality analysis and assurance, equipping her with the necessary skills to excel in her professional endeavors.
Professional Background
Johnnetta Martin has built a diverse professional background in quality assurance and technical support. Her career began at Chase, where she gained valuable experience in technical support and research roles. She later expanded her expertise in quality assurance at Harris Health System. This combination of experiences has shaped her approach to quality management and client support.