Joross De Vera Domingo
About Joross De Vera Domingo
Joross De Vera Domingo is a Senior Service Specialist I at Jpmorgan Chase & Co., where he has worked since 2012. He has extensive experience in customer service and quality assurance, having held various roles in both the Philippines and the United States.
Work at Chase
Joross De Vera Domingo has been employed at JPMorgan Chase & Co. since 2012. He currently holds the position of Senior Service Specialist I, where he has accumulated over 12 years of experience. His role involves providing specialized support and services to clients, ensuring high-quality customer interactions. Prior to his current position, he worked as a Customer Support Specialist and a Customer Support Advisor within the same organization, contributing to his extensive knowledge of customer service operations.
Previous Employment History
Before joining JPMorgan Chase & Co., Joross worked at Advanced Contact Solutions, Inc. in various capacities. He started as a Customer Service Representative in 2005 for 8 months and later served as a Quality Assurance Representative from 2005 to 2007 for 2 years. He continued his career there as a Senior Quality Assurance Representative from 2007 to 2008 for 6 months. Additionally, he worked at Jollibee Foods Corporation as a Store Marketing Assistant from 2003 to 2004 for 5 months.
Education and Expertise
Joross De Vera Domingo completed his education at Tarlac State University. He attended the Laboratory School from 1995 to 1999 and later pursued a Bachelor's degree in Teaching and Education from 1999 to 2003. His educational background provides a foundation for his roles in customer service and quality assurance, equipping him with essential skills for effective communication and support.