Joyti Kristina Mishra
About Joyti Kristina Mishra
Joyti Kristina Mishra is a Lead Associate Operations at Chase, where she has worked since 2016. She has a background in customer service and operations, having held various roles at Sephora, Walgreens, and U.S. Bank.
Current Role at Chase
Joyti Kristina Mishra serves as a Lead Associate Operations at Chase, a position she has held since 2016. In this role, she is responsible for overseeing various operational functions within the organization. Her experience in operations contributes to her ability to manage tasks efficiently and effectively. She has been part of the team for eight years, indicating her commitment and expertise in the financial services sector.
Previous Experience in Retail and Banking
Prior to her current role, Joyti worked in the retail and banking sectors. She began her career as a Beauty Advisor at Sephora in 2012 for a brief period in Aquitaine, France. Following this, she served as a Look Boutique Beauty Advisor at Walgreens from 2013 to 2014 in Deerfield, Illinois. She then transitioned to banking, working as a Personal Banker at U.S. Bank from 2014 to 2016 in Minneapolis, Minnesota. This diverse background has equipped her with valuable customer service skills.
Education and Training
Joyti studied at Skyline College from 2011 to 2012, where she completed a year of coursework. Her education provided her with foundational knowledge that supports her career in operations and customer service. This academic experience complements her practical work experience in various roles across different industries.
Passion for Operations Management
Joyti has a strong passion for operations and aims to enhance her skills in managing a branch effectively. Her interest in operational efficiency drives her professional development and informs her approach to her current role. She focuses on learning best practices to improve branch management and operational processes.
Customer Service Skills
Joyti possesses a natural talent for customer service, which has enabled her to build a loyal clientele throughout her career. Her ability to connect with customers and understand their needs has been a significant asset in her roles, particularly in retail and banking. This skill set enhances her effectiveness in operations, where customer satisfaction is a key focus.