Julio Rodriguez
About Julio Rodriguez
Julio Rodriguez is a bilingual customer service representative with a bachelor's degree in business administration from the Inter American University of Puerto Rico. He has over ten years of experience in customer service roles, currently working at Chase in New York.
Bilingual Customer Service Representative at Chase
Julio Rodriguez has served as a Bilingual Customer Service Representative at Chase since 2014. His role involves assisting customers in both English and Spanish, ensuring effective communication and support. Based in New York, New York, he has accumulated ten years of experience in this position, contributing to the bank's commitment to providing excellent customer service.
Education and Expertise in Business Administration
Julio Rodriguez holds a Bachelor of Business Administration from the Inter American University of Puerto Rico, where he studied from 2010 to 2013. He also completed an Associate's degree at Colegio Universitario de San Juan from 2000 to 2002. His educational background equips him with a solid foundation in business principles, enhancing his capabilities in customer service and management.
Previous Work Experience in Customer Service
Before joining Chase, Julio Rodriguez worked as a Customer Service Associate at Doral Bank from 2011 to 2013. His responsibilities included addressing customer inquiries and providing solutions to their banking needs. Additionally, he gained experience as an Assistant to Field Service Engineers at Philips from 2004 to 2008, where he supported technical teams and contributed to operational efficiency.
Career Development Timeline
Julio Rodriguez's career began at Philips, where he worked for four years before transitioning to customer service roles. After his tenure at Philips, he joined Doral Bank, where he enhanced his customer service skills for two years. In 2014, he took on his current role at Chase, marking a significant step in his professional development within the banking sector.