Kandi Hopkins
About Kandi Hopkins
Kandi Hopkins is a KYC/AML Client Data Analyst IV at Chase, specializing in quality control and user acceptance testing for due diligence software. She has extensive experience in the financial sector, having previously served in various roles at Chase for over a decade.
Current Role as KYC/AML Client Data Analyst IV
Kandi Hopkins currently holds the position of KYC/AML Client Data Analyst IV at Chase, a role she has occupied since 2017. In this capacity, she is responsible for creating job aids and interpreting procedures as part of quality control tasks. Her work involves conducting user acceptance testing (UAT) for due diligence software and an automated research bot, ensuring that the tools used in the KYC department meet operational standards.
Previous Experience at Chase
Kandi Hopkins has extensive experience at Chase, having worked in various roles over a span of 13 years. She served as a Senior Analyst in Merchant Disputes, focusing on Visa and MasterCard transactions from 2004 to 2012. Following this, she transitioned to the role of Senior Specialist II in the Executive Line from 2012 to 2017. This diverse experience has contributed to her expertise in client data analysis and KYC processes.
Education and Expertise
Kandi Hopkins studied Communications at Columbus State Community College, where she earned an Associate degree from 2001 to 2004. This educational background has provided her with a solid foundation in effective communication, which is essential in her current role as a KYC/AML Client Data Analyst. Additionally, she serves as a Subject Matter Expert (SME) in the KYC department, offering training and help desk assistance.
Quality Control and Training Responsibilities
In her current role, Kandi Hopkins is involved in quality control tasks, which include creating job aids and interpreting procedures. She also plays a significant role in training new employees and providing help desk assistance within the KYC department. Her responsibilities ensure that team members are well-equipped to handle compliance and due diligence tasks effectively.