Kapildev Makhijani
About Kapildev Makhijani
Kapildev Makhijani is a Team Leader at Chase in Mumbai, India, with over 11 years of experience in customer service. He has a background in Business and Commerce from MMK College and has held various positions in notable companies including Vodafone and Tata Consultancy Services.
Work at Chase
Kapildev Makhijani has been employed at Chase since 2013. He started as a Customer Service Specialist and has progressed to the role of Team Leader in 2017. In addition to his primary responsibilities, he has also served as a Relief Team Leader since 2016. His tenure at Chase spans over 11 years, with significant experience in customer service and team management within the Mumbai Area, India.
Education and Expertise
Kapildev Makhijani completed his secondary education at Versova Welfare High School, where he studied from 1987 to 1996 and achieved his S.S.C. He furthered his education at MMK College of Commerce from 1996 to 1999, earning his H.S.C. in Commerce. His academic background in Business and Commerce has contributed to his expertise in customer service and team leadership roles.
Background
Kapildev Makhijani has a diverse professional background in customer service. Before joining Chase, he worked at Vodafone as a Customer Service Representative from 2002 to 2004. He then spent eight years at Three as a Customer Service Associate from 2005 to 2013. Additionally, he worked for Tata Consultancy Services as a Process Associate for seven months in 2013. His experience across various companies has equipped him with a strong foundation in customer relations.
Career Progression
Kapildev Makhijani's career has shown a steady progression in the customer service field. After starting at Vodafone, he transitioned to Three, where he spent eight years. His brief tenure at Tata Consultancy Services was followed by his long-term role at Chase, where he has taken on increasing responsibilities, including leadership positions. His career reflects a commitment to customer service excellence.