Karen Marciano
About Karen Marciano
Karen Marciano is a Business Development Manager and Vice President at JPMorgan Chase & Co., specializing in Financial Institution Relationships. With extensive experience in the banking sector, she has held various roles at Scotiabank and has been involved in developing strategies to enhance partnership performance and improve client experiences.
Work at JPMorgan Chase
Karen Marciano has held the position of Vice President, Financial Institution Relationships at JPMorgan Chase & Co. since 2019. In this role, she focuses on enhancing relationships with financial institutions in Ontario, Canada. Her responsibilities include increasing product awareness and improving the overall experience for partners, clients, and employees. Prior to her current role, she worked as a Business Development Manager at JPMorgan Chase from 2016 to 2019, where she developed sales and marketing strategies to enhance partnership performance.
Experience at Scotiabank
Before joining JPMorgan Chase, Karen Marciano worked at Scotiabank in various roles. She served as a Small Business Advisor from 2014 to 2016, where she provided support to small business clients. Prior to that, she was an Assistant Manager - Registered Investments from 2011 to 2013, and a Senior Personal Banking Officer from 2007 to 2011. These positions allowed her to gain extensive experience in banking and client relationship management.
Education and Expertise
Karen Marciano studied at The College of New Jersey, where she earned a Bachelor of Arts degree in English Language and Literature from 1998 to 2002. She later attended the University of Guelph, achieving another Bachelor of Arts degree in 2017. Her educational background supports her expertise in business development and financial services.
Professional Skills and Responsibilities
In her current role, Karen Marciano is responsible for providing Merchant Services awareness and education, as well as conducting opportunity analysis to support financial institutions. She identifies process gaps and inefficiencies and oversees strategies to improve experiences for partners, clients, and employees. Additionally, she builds and strengthens key senior relationships to drive penetration in financial institution partnerships.