Kehinde Owoseje
About Kehinde Owoseje
Kehinde Owoseje is a Customer Service Specialist with extensive experience in fraud investigation and customer relations. He holds a Master's degree in Management from Texas Southern University and a Bachelor's degree in Actuarial Science from the University of Lagos.
Current Role at Chase
Kehinde Owoseje has been employed as a Customer Service Specialist at Chase since 2015. In this role, he focuses on delivering high-quality customer service and has consistently met and exceeded efficiency and customer satisfaction goals. His responsibilities include addressing customer inquiries and resolving issues effectively.
Previous Experience at Comcast
Before joining Chase, Kehinde Owoseje worked at Comcast as a Loyalty Accounts Executive from 2014 to 2015 in Philadelphia, Pennsylvania. During his tenure, he was responsible for managing customer accounts and enhancing customer loyalty through effective communication and problem-solving.
Education and Expertise
Kehinde Owoseje holds a Master's degree in Management from Texas Southern University, where he studied from 2015 to 2017. He also earned a Bachelor of Science degree in Actuarial Science from the University of Lagos, completing his studies from 2005 to 2009. His educational background supports his expertise in customer service, particularly in investigating fraud and claims related to fraud.
Military Service as Logistics Officer
In addition to his roles in customer service, Kehinde Owoseje has served as a Logistics Officer in the United States Army Reserve since 2012. He has been stationed at Fort Bragg, North Carolina, for 12 years, where he has developed skills in logistics management and operational support.
Skills in Customer Service
Kehinde Owoseje demonstrates strong skills in active listening and research, which are essential for effectively resolving customer issues. His ability to investigate fraud claims further enhances his capability to provide comprehensive customer support.