Kelley Thoung
About Kelley Thoung
Kelley Thoung serves as a Lead Teller Operations Specialist at Chase in New York, where she has worked since 2016. She holds a Bachelor of Arts in Anthropology and Linguistics from Western Washington University and has developed skills in team leadership and training within the banking sector.
Work at Chase
Kelley Thoung has served as a Lead Teller Operations Specialist at Chase since 2016. In this role, she focuses on teller operations, enhancing customer service, and improving operational efficiency. Her responsibilities include managing cash transactions and ensuring compliance with banking regulations. Kelley has developed skills in team leadership and training, contributing to the overall performance of her team within the banking sector.
Education and Expertise
Kelley Thoung earned a Bachelor of Arts degree from Western Washington University, where she studied Anthropology and Linguistics from 2010 to 2015. This educational background provides her with a unique perspective that may enhance her communication skills and cultural awareness in her professional roles.
Background
Before joining Chase, Kelley worked as a Front Desk Agent at Hotel Deca for two months in 2016. This position allowed her to gain experience in customer service and hospitality. Additionally, she has been employed at Fred Meyer as a Nutrition Clerk since 2013, where she has accumulated over 11 years of experience in the retail sector.
Skills in Team Leadership and Training
Kelley Thoung has developed significant skills in team leadership and training within the banking sector. Her ability to lead and train team members contributes to the efficiency and effectiveness of operations at Chase. This expertise is vital in maintaining high standards of customer service and operational performance.