Kelly Chu
About Kelly Chu
Kelly Chu serves as the Lead Associate of Operations at Chase in Highlands Ranch, Colorado, where she has worked since 2021. She holds an Associate's degree in Business Administration and Management and has a strong background in customer service and operational knowledge.
Work at Chase
Kelly Chu has been employed at Chase since 2019. She started her career as an Associate Banker, where she worked for two years before advancing to the position of Lead Associate of Operations in 2021. In her current role, she focuses on enhancing client experience through her operational knowledge. Her work is based in Highlands Ranch, Colorado, where she has contributed to the efficiency and effectiveness of operations within the organization.
Education and Expertise
Kelly Chu completed her high school education at Grandview High School, earning a High School Diploma in 2019. She furthered her education at Liberty University, where she studied Business Administration and Management, achieving an Associate's degree in 2020. Her educational background, combined with her expertise in customer service and operational knowledge, supports her effectiveness in her current role.
Background
Kelly Chu has a strong background in customer service, which has been instrumental in her career progression at Chase. Her experience as an Associate Banker provided her with foundational skills that she has built upon in her role as Lead Associate of Operations. She has developed a comprehensive understanding of client needs and operational processes, enhancing her ability to lead effectively.
Skills in Operations
In her operational role, Kelly Chu possesses strong skills in Microsoft Excel, Word, and PowerPoint. These skills are essential for managing data, creating reports, and facilitating communication within her team. Her proficiency in these tools supports her responsibilities and contributes to the overall success of her operations team.
Leadership Skills
As Lead Associate of Operations, Kelly Chu demonstrates leadership skills that are vital for her role. She is responsible for guiding her team and ensuring that operational processes run smoothly. Her ability to lead effectively is enhanced by her background in customer service and her commitment to improving client experiences.