Kelly Lynch Jackson
About Kelly Lynch Jackson
Kelly Lynch Jackson serves as the Vice President of Controls Management at Chase, a position she has held since 2017. With over a decade of experience in project and relationship management, she specializes in enhancing operational efficiencies and minimizing operational risk.
Work at Chase
Kelly Lynch Jackson has been serving as Vice President of Controls Management at Chase since 2017. In this role, she focuses on enhancing operational efficiencies and minimizing operational risks through a risk-based approach. Prior to this position, she held the role of Vice President for Customer Experience & Communications at JPMorgan Chase & Co. from 2013 to 2017. Her extensive experience at Chase has contributed to her expertise in project and relationship management.
Previous Experience at Vanguard
Before her tenure at Chase, Kelly Lynch Jackson worked at Vanguard from 1998 to 2005. She started as a Client Administrator/Relationship Manager for three years and then advanced to the role of Project Manager from 2001 to 2005. During her time at Vanguard, she gained valuable skills in managing client relationships and overseeing project initiatives.
Education and Expertise
Kelly Lynch Jackson holds a Master of Science in Management (MSM) with a focus on Organizational Leadership from Wilmington University. She also earned a Bachelor of Science (B.S.) in Organizational Management from the same institution. Additionally, she completed a certification in Effectual Communication at Temple University. Her educational background supports her professional expertise in project management and operational efficiency.
Career at JPMorgan Chase & Co.
Kelly Lynch Jackson has significant experience at JPMorgan Chase & Co., where she worked from 2008 to 2017. She served as a Senior Project Manager from 2008 to 2013, followed by her role as Vice President of Customer Experience & Communications until 2017. Her responsibilities included managing projects and enhancing customer communication strategies, contributing to her overall career development in the financial services sector.
Achievements and Awards
Throughout her career, Kelly Lynch Jackson has received recognition for her contributions to the field. Notably, she was awarded the JP Morgan Chase Marketing Services Execute with Excellence Award. This accolade reflects her commitment to excellence in project management and operational effectiveness.