Kelly Osborne
About Kelly Osborne
Kelly Osborne is the Lead Associate of Operations at Chase, where she has worked since 2020. She has previous experience in banking and retail, having held positions at Citizens Bank, PNC, Sterling Jewelers, and Justice.
Current Role at Chase
Kelly Osborne serves as the Lead Associate of Operations at Chase, a position she has held since 2020. In this role, she is responsible for overseeing daily operations, ensuring efficiency, and supporting team members in achieving operational goals. Her experience in the banking sector contributes to her effectiveness in managing various operational tasks.
Previous Experience at Citizens Bank
Prior to her current role, Kelly worked at Citizens Bank as a Universal Banker from 2018 to 2020. During her two years in this position, she provided banking services to customers, assisted with account management, and helped clients with their financial needs. This role enhanced her customer service skills and banking knowledge.
Banking Background at PNC
Kelly Osborne began her banking career at PNC, where she worked as a Bank Teller from 2011 to 2013. Over the course of two years, she handled transactions, assisted customers with inquiries, and maintained accurate records. This foundational experience in banking set the stage for her future roles in the industry.
Retail Experience at Justice and Sterling Jewelers
Before entering the banking sector, Kelly gained retail experience at Justice, where she served as an Assistant Manager from 2008 to 2010 and as a Sales Associate from 2007 to 2009. Additionally, she worked as a Sales Associate at Sterling Jewelers for five months in 2010. These roles helped her develop strong customer service and management skills.