Kevin Lam
About Kevin Lam
Kevin Lam is a Business Operations Analyst II in Merchant Services at Chase, with over a decade of experience in various operational roles within the company. He has a background in workforce management and project management, and he holds a bachelor's degree from the University of Richmond.
Current Role at Chase
Kevin Lam currently serves as a Business Operations Analyst II in Merchant Services at Chase, a position he has held since 2018. He operates from Toronto, Ontario, Canada, where he focuses on enhancing operational efficiencies within the merchant services sector. His role involves analyzing business processes and implementing strategies to improve service delivery.
Previous Experience at Chase
Prior to his current role, Kevin Lam held several positions at Chase. He worked as an Operations Team Manager in Merchant Services from 2013 to 2018 in New York, New York. Before that, he served as an Analyst in Workforce Management from 2008 to 2012 in Toronto, Ontario. He also held the role of Senior HD Specialist in Merchant Services from 2006 to 2009 and worked as a Project Manager Associate from 2012 to 2013.
Education and Qualifications
Kevin Lam studied at the University of Richmond, where he earned a Bachelor's degree from 1994 to 1998. He also attended Centennial College for one year from 2000 to 2001. Earlier, he completed his education at Hong Kong International School from 1990 to 1994.
Professional Background
Kevin Lam has a diverse professional background in business operations and management, primarily within the financial services sector. His career at Chase spans over a decade, with experience in various roles that include operations management, workforce analysis, and project management. This extensive experience has contributed to his expertise in merchant services.